- Client
- Northwind Finance
- Year
- 2026
- Services
- Product design, Front-end, Design system
- Timeline
- 14 weeks
- Team
- 2 designers, 2 engineers
- Live
- northwind.example
The brief
Northwind’s analysts were running a billion-dollar book out of a dashboard that had grown one feature at a time for six years.
What we did
We rebuilt the product around the three questions every session started with.
Results
Measured against the same task set we timed during discovery, six weeks after rollout.
63%
Faster to complete the daily review
4 → 1
Tabs open to answer a typical question
98
Lighthouse accessibility score
They spent three weeks telling us our brief was wrong, and they were right. The rebuild paid for itself before the second release.
DR
Dana Reyes
VP Product, Northwind Finance